Admissions Help Center2025-08-12T12:42:34+00:00

Admissions Help Center

Meeting You Where You Are & Helping You Live A Life You Love

Starting the Admissions Process

We provide compassionate and effective treatment for individuals seeking to overcome addiction and improve their mental health. Our admissions process is designed to be seamless and supportive, guiding you every step of the way towards a healthier future.

Insurance Verification

We understand that navigating insurance coverage can be overwhelming. Our dedicated team will assist you in verifying your insurance benefits to ensure you have a clear understanding of your coverage.

Call (978) 699-9786

Our dedicated admissions team is available 24/7 to assist you. Pick up the phone anytime to get the help you or your loved one needs.

Admission Team

Our team consists of experienced professionals who are passionate about helping individuals achieve lasting recovery. Get to know the compassionate individuals who will support you on your journey to wellness.

Thank you for trusting Engage Wellness Acton to get you started on your recovery journey. We look forward to meeting you! Please know, our mission is to make this experience as easy and comfortable for you as possible. We put this list together to help you pack for your stay with us. Please ask us any questions you may have.

Toiletries: Please bring all hygiene products that are sealed/unopened. We provide toothbrushes, toothpaste, body wash, shampoo, conditioner, lotion, etc. You may bring mouthwash, as long as it is non alcoholic.


Clothing: Please bring 7-10 days worth of clothing. We have a washer and dryer on site. It can get cold in the building at times, and we recommend bringing a sweatshirt or two with you. We recommend comfortable clothes.


Finances: All debit/credit cards, cash, checks, etc. will be locked in our safe during your stay with us.


Electronics/Phone Time: You may bring your cell phone, laptop, headphones, chargers, etc for use during phone time. Phone time is from 4:00 PM-6:00 PM daily for clients, but this can be changed with the clinical team’s approval if needed.


Tobacco Products: Please make sure any Tobacco/Vape products are unopened prior to admission. Opened products will be confiscated on admission, and returned to you when you discharge. This is for the safety of our community.


Laundry Services: are available upon admission. We will go over our laundry schedule with you once you arrive. 

Frequently Asked Questions

What hours and days do you offer groups?

We offer group sessions during both daytime and evening hours to accommodate any schedule our clients may have.

How long is the program?

Because every client has distinct needs, our program begins with a minimum of 30 days and can be extended through step down programs for up to 90 days.

Do you provide detox services?

We do not offer detox services at our facility. However, we have strong partnerships with accredited and reputable detox facilities in the area to which we can refer clients.

What insurance do you accept?

Our treatment center accepts most major insurance providers and some private health insurance. We are available to work directly with your insurance provider to assist you in navigating your coverage to minimize your out-of-pocket expenses. If you don’t have insurance, we are here to help you learn what options may be available to you or a loved one. Our goal is to ensure that anyone who needs addiction treatment can get the help they need.

How much will treatment cost?

Insurance will typically cover the majority of our costs. Each plan is different, speaking with an admissions coordinator will allow for a more comprehensive explanation of the client’s responsibility.

What do you treat?

We provide treatment for individuals 18 years of age and older who are struggling with substance abuse and co-occurring mental health disorders. Our integrated approach addresses both the addiction and the underlying mental health issues to promote lasting recovery and overall well-being.

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